Logo

Shipping Policy

1. Order Processing Time

Orders are processed and shipped within 2 business days (excluding weekends and holidays) from the date the order was placed.

2. Shipping Methods and Rates

We offer the following shipping methods:

Shipping rates are calculated based on the weight, dimensions, and destination of the package.

3. Free Shipping

We offer free standard shipping on all orders.

4. International Shipping

We ship internationally to select countries. Please note that customs duties, taxes, and fees are not included in the shipping charges. These charges are the responsibility of the customer.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number on our website or the carrier's website.

6. Undeliverable or Returned Packages

If a package is returned to us due to incorrect or incomplete address provided by the customer, or if the package is unclaimed, the customer will be responsible for the reshipping costs.

7. Damaged or Missing Items

If your order arrives damaged or if there are any missing items, please contact us within 3 days of receiving your order. We will work with you to resolve the issue as quickly as possible.

8. Changes to Shipping Policy

We reserve the right to update or modify this shipping policy at any time without prior notice.

Contact Us

If you have any questions about our shipping policy, please contact our customer service team.