Q: How do I place an order?
A: To place an order, select the items you wish to purchase on the product page, enter required information, then click "Pay Now" and follow the checkout process to complete your order.
Q: What payment methods do you accept?
A: We accept various payment methods including credit cards, debit cards, and Apple Pay (All powered by Paypal, Stripe, or other trustworthy payment provider, please check the footer banner in product page). Please select your preferred payment method at checkout.
Q: How long does shipping take?
A: Typically, domestic orders are delivered within 7-13 business days. International shipping times vary depending on the destination.
Q: How can I track my order?
A: Once your order has been shipped, you will receive a confirmation email with tracking information. You can also view your order status and tracking details on Paypal.
Q: What is your return policy?
We provide a 30-day return policy for our products, excluding customized items. Should your product arrive damaged during shipping, we offer a return policy. However, we'll need your assistance in obtaining compensation from the shipping company. Please request a proof document from the shipping staff if the product arrives damaged.
